An important notice about parts supply in our industry during 2024

Over the last two decades, sourcing car parts and components has become incredibly simple. Even for the rarest makes and models, online stores and specialist retailers have streamlined how we find and buy car parts – making life easy for private owners and professional garages alike.

But now in the wake of the war in Ukraine, sanctions against Russia, COVID-19 and Brexit, the bubble has burst. There are now long delays in getting vehicle parts such as tailgates, bumpers and body panels. This is due in part to the worldwide shortage of plastics, (Neon gas is the latest shortage, used in production of parts) and the movement of goods across the EU. We are all aware of the well-publicised driver shortages in the UK. This has led to the lack of availability of parts in the UK. This means that many parts need to be ordered from overseas, as stock levels in the UK are low.

Most of the UK’s popular vehicle brands are impacted by these shortages. And, in most cases repairers are waiting weeks, or in some cases months, for parts to be delivered. With economies decimated by the pandemic and new trade rules creating friction with overseas manufacturers, there is real concern that the UK’s seemingly watertight motoring supply chain faces an uncertain future.

Here at Fleetline are doing our very best to circumvent these supply problems by pre ordering regularly used parts whilst all the time trying to figure out how to book customer vehicles into the body shop at the earliest possible opportunity

We’d like to apologise to our many customers who are having to wait through no fault of their own (our ours for the most part) for their vehicles to be repaired… You can rest assured that as a multi manufacturer approved repairer we are always doing our very, very best to keep our standards of work and customer service levels at their highest…

You're in safe hands with Fleetline

The reason for our success is no secret, it's the golden rule - the simple idea that we should treat others the way that we would want to be treated... Our experience, state of the art facility and 5 star rated customer service is there for you...

Fleetline Coachworks is proud to offer a complete range of bodywork repair services to motorists, fleet customers and the corporate sector. Our state of the art body shop in South East London allows us to perform bodywork repairs from simple paintless dent removal through to major structural repairs and everything in between... We were voted Business of the year at the prestigious Croydon Business Excellence Awards, voted Best Large Bodyshop in the UK by Bodyshop Magazine and have recently won an environmental award... email us here for more

Come Direct To Us

Should you have damaged your car in an accident then come straight to us. No need to call your insurance company as we can take care of the whole process... We'll get you back on the road providing a replacement vehicle where applicable and providing regular updates throughout the repair process until you are safely back on the road.. This is our guarantee to all of our valued customers at Fleetline Coachworks...

Electric and Hybrid Car Repairs

The number of EVs (Electric Vehicles) on UK roads is forecast to grow to 12.7 million during the next 10 years. At Fleetline we've invested in the technology and training required to make sure that we can work on and safely repair Electric Vehicles. You need to be sure that your chosen repairer is qualified to work on these types of vehicles & you can have confidence in us

State of the art facilities

All new equipment, movable spray booths and the latest painting and repair technology....Our new state of the art facility will help identify visual and hidden damage caused by a motor vehicle accident, ensuring that we detect everything necessary to bring your vehicle back to its pre-accident condition. Click here for more information on how we can help...

5 star rated customer service

We're very proud of The Customer Service Experience at Fleetline. We really invest in our customers and pay particular attention to making sure that each and every valued customer gets the best experience that we can manage. Listen to Jess our front of house manager in our video above and click here for more information on our Customer Service Charter...

Audi Aluminium Approved

These days, some Audi models are made from aluminium. It’s lighter in weight and ensures that the vehicles are stronger. With our combination of technical competence and correct methodology, Fleetline will repair your Audi to the highest standards of structural integrity, quality and safety. We are also the only Audi Approved Structural Aluminium Repairer in the region, meaning we are authorised to carry out structural repairs to all aluminium constructed Audi models, including R8, TT, Q8, A6, A7, A8, E-Tron and E-Tron GT

Modern estimating

An estimate for a modern car repair is so much more involved than it used to be, ADAS systems come as standard and complex manufacturer specifications are key...

Find out more here and learn about the Customer journey at Fleetline from our head of estimating Kiran Punit as he talks you through the whole process from start to finish

Our Video explains it all...

We offer a full range of services

We're Ford Approved - If your Ford is damaged in a collision or other incident and you are looking for a Safe, high-quality and reliable repair, not to mention a stress-free experience, choose a Ford Certified Collision Network Centre (FCCN). Fleetline are just that..

ADAS - Amongst the many electronic systems vehicles are equipped with, increasing importance is given to the Advanced Driver Assistance Systems such as park assist, lane guidance and emergency braking assist. Fleetline are uniquely qualified to work on these vital systems

4 Wheel alignment and geometry - By preventing premature tyre wear (and early tyre disposal), improving fuel economy and minimising carbon emissions, 4 wheel alignment not only reduces the cost of motoring, but will help the environment too!

Tyres, keeping you on the road... - We sell and fit all major brands from Pirelli, Goodyear and Dunlop to Michelin, Continental and Bridgestone. Plus we offer a huge range of quality brands to suit your budget and your precious vehicle