Customer and Staff Safety at Fleetline (as lockdown begins to ease)

Our safety Procedures to safeguard our Customers and our Staff at Fleetline in detail

As lockdown begins to ease and people are getting out and about a little more we want you to know that at Fleetline we have been working tirelessly since the start to ensure the safety of our customers and staff.
If you are unfortunate enough to have an accident or damage your car you can have full confidence that we're doing everything we can to ensure that your visit to us is safe, having full confidence in us. With a predicted rise in the amount of cars on the road we've decided to show our customers in detail the additional procedures we've put in place in anticipation of that...

Our safety guidlines & procedures

Simply click on any pdf icon or the title below for more information

COVID-HSE-Alert 002 Do's and Don'ts COVID-HSE-Alert-001 Safe use of Alcohol-Based Hand Sanitisers COVID-HT-001 Collection Preparation - Base Level Vehicle Clean
COVID-HT-002 Clean Disinfect a vehicle upon handover from Customer COVID-HT-004 Clean workshop bays COVID-HT-005 Collection Preparation - Car Clean (Interior)
COVID-HT-006 Collection Preparation - Car Clean (Exterior) COVID-HT-007 Cleaning touch points after customer visit COVID-HT-008 Cleaning desks incl Hot Desks
 
COVID-HT-009 Cleaning kitchens canteens rest areas COVID-HT-010 Cleaning frequently touched surfaces

We recently had a customer come in who was in the most vunerable category and was very worried about coming in to see us, here's what he said after we had looked after him

Lorraine
I wonder if you could pass on my thanks to your colleagues, who were extremely accommodating of my need for extra virus precautions. It was very kind of them to act as if this was perfectly reasonable and normal.
Thank you!
Ben

Should you have any questions or wish to know more about our services please visit our Bodyshop or call us on 020 8680 8888 or email us here

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